Forms, Policies & Procedures

Here you will find a repository of forms, policies and procedures related to research at the University of Delaware. This repository draws on sources throughout campus to provide quick and easy access to these resources in a variety of formats, such as html, MSWord and Adobe PDF. We encourage you to explore and use the tools provided to narrow your search by word, resource type or category in order to learn more about the content that governs research at UD.
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RO Forms, Policies, and Procedures Search 2019

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RO Forms, Policies, and Procedures Search 2019
Forms, Policies and Procedures (3 Procedures Entries)
Procedure: Contracts and Grant Management
Grant Transfers Procedure
Procedure

Grant Transfers Procedure

When a Principal Investigator (PI) of an externally-funded grant changes institutions, a decision is made about whether the grant stays at the current institution or is transferred to the new institution. UD will determine on a case-by-case basis whether it will retain or transfer a grant. Because the grant award is made to the institution and not to the PI, there must be agreement between the institutions and the sponsor as to where the grant will ultimately reside.

If the decision is to change the grantee organization to the PI’s new institution, the request must be made prior to the PI’s anticipated start date at the new organization, preferably several months in advance. Failure to provide timely notification may result in disapproval of the request or a delay in processing.

If the decision is to leave the grant award at the current organization, the sponsoring agency must be notified immediately with a request for change in responsible PI. This correspondence may also include a request to re-budget part of the award as a sub-grant to the former PI’s new organization for continued work and collaboration on the project. In either case, Office of Sponsored Programs will assist in facilitating this process.

Some sponsors have specific guidelines and forms to be used when requesting a transfer. It is the PI’s responsibility to follow the guidelines of the sponsor. Please see Exhibit A, which identifies sponsors and links to their websites and guidelines.

Transferring a Grant FROM UD to Another Institution

Facilitating the transfer of an agreement from the University of Delaware requires significant amount of coordination and close attention to the award terms and conditions. Specific areas to review include cost sharing commitments, equipment procured on the agreement, unexpended direct and F&A cost balances. The responsibilities matrix – worksheet will assist in initiating and completing the transfer of awards from UD to another institution.

Forms:

Transferring a Grant TO UD from Another Institution

Facilitating the transfer of an agreement to the University of Delaware requires significant amount of coordination among the PI, the department administrator, OSP and the sponsor. The responsibilities matrix will assist in initiating and completing the transfer of awards from another institution to UD.

Other Documentation that may be applicable during transfer:

  • Letter/Communication from Transferring Institution Indicating Intent to Transfer Award to UD
  • Provider Determination Worksheet
  • Consultant Agreement form
  • Agency specific forms

 

Procedure Details:

OWNER: UD Research Office

RESPONSIBLE OFFICE: UD Research Office

ORIGINATION DATE: September 25, 2012

Procedure Source Open Procedure



Procedure: Contracts and Grant Management
Procedure for Requesting Letters of Support and Cost Share Commitments from the Research Office
Procedure

Procedure for Requesting Letters of Support and Cost Share Commitments from the Research Office

Principal investigators (PIs) are encouraged to review UD’s Cost Sharing Policy. Cost share letters and or commitments require sufficient preparation and often a long lead time. PIs should start this conversation with their respective department chairs or college research office/deans as early as possible. All proposals that require cost share commitments and/or letters of support from UD leadership (president, provost, VP for research, scholarship and innovation) should follow the steps outlined herein.

Please route all requests for cost shares and letters of support requiring UD leadership support through the associate vice president for research development. Encourage the PI’s and research deans to engage with the Research Office (RO) as early as possible through the Research Development Office. Use email researchdev@udel.edu for communication to the RO.

The timeline, specified below, depends on the complexity of the cost shares/commitments and level of letters of support.

Cost Sharing and F&A Modifications:

  1. Standard equipment match requests should follow the Equipment Cost Share policy and be communicated to the RO at least one week in advance of the submission date.
  2. RO should be notified at least two weeks from the submission date for proposals with substantial match, such as non‐equipment match. Large/complex proposals, such as major research instrumentation grants or proposals involving more than one college, generally require very substantial university cost share commitments and therefore need even more lead time.
  3. Unless F&A is limited by the sponsor, any reductions of F&A, including its use as cost share, need to be communicated to the RO at least two weeks in advance.

Letters of Support:

  1. Letters of support that involve language for cost shares need to follow the cost share schedule noted above. See also #3 below.
  2. Please plan at least five business days before proposal submission date for letters of support that need president or provost signature; three business days for letters of support that need VP for research, scholarship and innovation support.
  3. The PI and/or respective research dean must provide a draft summary for such letters and key points that must be emphasized in the LOS, paying careful attention to the solicitation’s guidelines.

 

Procedure Details:

OWNER: UD Research Office

RESPONSIBLE OFFICE: UD Research Office

Procedure Source Open Procedure



Procedure: Contracts and Grant Management
Research Office Accounts Receivable Monitoring, Collections and Write-offs Procedure
Procedure

Research Office Accounts Receivable Monitoring, Collections and Write-offs Procedure

  1. OVERVIEW
    The University of Delaware is responsible for requesting and collecting funds related to externally sponsored grants and contracts. Ensuring timely receipt of these funds is an important function of the Research Office Billing Team in close coordination with Principal Investigators (PIs), Department/College Administrators, other central administrative offices, and sponsors.

    The Research Office Billing Team completes billing and collections activities for sponsored research programs. These activities are conducted in accordance with sponsor payment terms set forth in contractual agreements. Contractual payment terms generally require the University to submit invoices or cash drawdowns for payment by the sponsor. While the University receives most sponsor payments reliably, there are scenarios which may place receivables at-risk for nonpayment. Common scenarios which require extra attention from the Research Office include:

    • Issues or questions identified with a submitted invoice. Such instances typically require support documentation or a revised invoice be provided to the sponsor.
    • Incorrect or outdated sponsor billing contacts and/or address information. Such instances require follow-up to ensure invoices reach the correct sponsor contact/office for payment.
    • Unwillingness or inability of a sponsor to fulfill their obligation to pay the University in accordance with contractual payment terms. Such instances require internal escalation and may result in a stop work order depending on risk factors involved.

    The goal of this procedure is to minimize financial loss resulting from uncollectible accounts receivables for sponsored research programs at the University. As such, this procedure sets forth guidance for the Research Office Billing Team to proactively:

    • Monitor and collect outstanding accounts receivables in a consistent, timely manner.
    • Write-off accounts receivables balances deemed uncollectible by the University.
  2. DEFINITIONS
    1. Invoice or Cash Drawdown: A formal billing statement requesting a sponsor pay the University in accordance with contractual payment terms.
    2. Accounts Receivables (AR): A monetary balance owed to the University by means of an invoice or cash drawdown. Any unpaid accounts receivables are considered “outstanding”.
    3. AR Aging Report: A list of outstanding accounts receivables categorized by age (total days old) in the University’s financial system. Regular AR aging reports are generated for review:
      1. Monthly for the Research Office Billing Team
      2. Quarterly for the Research Office and Finance
      3. Semi-Annually for the Board of Trustees Finance Committee
    4. AR Monitoring: Administrative activity related to regular review and tracking of outstanding accounts receivables.
    5. Dunning Letter: A formal notice sent to the sponsor requesting payment for outstanding accounts receivables.
    6. Uncollectible AR Balances: Outstanding accounts receivables balances which have virtually no chance of being paid by the sponsor.
      1. The University designates balances as uncollectible after thorough collections efforts have made without receipt of payment from the sponsor.
    7. AR Write-Off: The process of removing uncollectible AR balances from University financials.
  3. RESPONSIBLE PARTIES
    All University faculty and staff who are responsible for administering externally sponsored grants and contracts should be familiar with this procedure.

    The Research Office Billing Team (Billing Coordinators and the Assistant Director of Billing and Receivables) manages billing, collections, and write-off activities for all sponsored projects in close coordination with other central offices, PIs, and departments/colleges. Specific roles and responsibilities are outlined in the matrix below:

     

    Accounts Receivable Monitoring, Collections, and Write-offs Procedure

    Responsible Party
    P = Primary, S = Secondary, O = Oversight, I = Input

    Research Office

    Departments/Colleges

    Action

    Billing Coordinators

    Assistant Director of Billing and Receivables

    Department/ College
    Administrators

    Principal Investigators

    Complete invoices and cash drawdowns per payment terms in the award agreement

    P

    P, O

    I

    I

    Monitor outstanding accounts receivables via the AR Aging Report

    S

    P

    I

    I

    Follow-up with sponsors to determine payment status of outstanding AR

    P

    S, O

    S

    I

    Send Dunning Letter(s) to request payment from sponsors for outstanding AR

    P

    S, O

    I

    I

    Escalate outstanding AR to other individuals (ex: AVP Research Administration, Deans, General Counsel, Finance)

    S

    P

    I

    I

    Complete write-offs for uncollectible AR balances in coordination with other central offices/leadership

    I

    P

    I

    I

     

  4. PROCEDURE GUIDANCE
    Accounts receivables monitoring, collections, and write-off activities will occur per steps outlined in the timeline below, based on the aging category of outstanding receivables. It is critical that communications from the Research Office, PIs, and departments/colleges be both timely and consistent with the steps below to realize high collection rates and maintain a positive working relationship with the sponsor. Below is a standard timeline to guide these activities:

     

    Aging Category

    Collection Resolution Steps

    30 days
    Current AR

    No collections action is required for AR items outstanding for 30-days or less, as these are considered current by the University.

    31-90 days
    Billing Coordinator Follows-Up via Email

    Billing Coordinators will:

    • Include past due amounts on subsequent invoices.
    • Request the sponsor provide payment status for all outstanding AR items when submitting subsequent invoices for payment.
    • Document collections efforts and sponsor correspondence via receivables comments in the University Financial System.

    The Assistant Director of Billing and Receivables will:

    • Review outstanding AR collections via the monthly AR Aging Report.

    91-120 days
    Billing Coordinator Follows-Up via Email, Phone, and Dunning Letter

    Billing Coordinators will:

    • Include past due amounts on subsequent invoices.
    • Request the sponsor provide payment status for all outstanding AR items when submitting subsequent invoices for payment.
    • Take additional steps to contact the sponsor via phone calls, follow-up emails, and other contact points.
    • If 2-4 weeks pass by and no response is received regarding outstanding items, issue a Dunning Letter to formally request sponsor payment.
    • Document collections efforts and sponsor correspondence via receivables comments in the University Financial System.

    The Assistant Director of Billing and Receivables will:

    • Review outstanding AR collections via the monthly AR Aging Report.

    121-180 days
    Billing Coordinator Follows-Up via Email and Escalates Items to the PI and Department/College Administrator

    Billing Coordinators will:

    • Include past due amounts on subsequent invoices.
    • Request the sponsor provide payment status for all outstanding AR items when submitting subsequent invoices for payment.
    • Alert the PI and Department/College Administrator of unsuccessful collections efforts. Request them to contact the sponsor for resolution.
    • Document collections efforts and sponsor correspondence via receivables comments in the University Financial System.

    The PI and/or Department/College Administrator will:

    • Contact the sponsor to request payment status of outstanding AR and copy the Billing Coordinator. Notify the Billing Coordinator of any other attempted correspondence and/or resulting information obtained.

    The Assistant Director of Billing and Receivables will:

    • Review outstanding AR collections via the monthly AR Aging Report.

    181-365 days
    Billing Coordinator Follows-Up via Email; Assistant Director Escalates Items to the AVP Research Administration and consults University General Counsel

    Billing Coordinators will:

    • Include past due amounts on subsequent invoices.
    • Request the sponsor provide payment status for all outstanding AR items when submitting subsequent invoices for payment.
    • Document collections efforts and sponsor correspondence via receivables comments in the University Financial System.

    The Assistant Director of Billing and Receivables will:

    • Review collections and outstanding receivables via the monthly AR Aging Report.
    • Alert the PI, Department/College Administrator, College Business Officer, Dean, and AVP Research Administration, and Finance of unsuccessful collections efforts.
    • Coordinate with appropriate parties to determine if work should continue based on financial risk.
    • Consult with University General Counsel to determine legal recourse if deemed necessary.

    >365 days
    Assistant Director Escalates to Dean, AVP Research Administration, and Finance; University Determines
    Write-Offs for Uncollectible Balances

    The Assistant Director of Billing and Receivables will:

    • Review collections and outstanding receivables via the monthly AR Aging Report.
    • Alert the PI, Department/College Administrator, College Business Officer, Dean, AVP Research Administration, and Director of Cost Accounting of unsuccessful collections efforts.
    • Coordinate with appropriate parties to determine if outstanding AR balances are uncollectible.

    If all collections efforts fail, including applicable legal recourse, the AR balance will be deemed uncollectible and be written off by the University. All write-offs must be approved by both the Research Office and Finance prior to processing.

  5. ADDITIONAL SCENARIOS

    Below are additional scenarios requiring actions outside of the above standard timeline:

    1. Sponsor Refusal to Pay Due to Identified Billing Issues: The sponsor may refuse payment due to a billing issue, such as unallowable costs included, additional backup required, and/or format updates needed for an invoice. In these instances:
      1. The Billing Coordinator will work to resolve any billing errors via a revised invoice and/or provide additional backup detail to the sponsor.
    2. Sponsor Refusal to Pay Due to Inadequate Work Performance: The sponsor may refuse payment due to inadequate work performance (pending deliverables, reports, and other technical functions for which the University is contractually obligated). In these instances:
      1. The Billing Coordinator will notify the Assistant Director of Billing and Receivables and request the PI and Department/College Administrator reach a resolution with the sponsor within 2-weeks time:
        1. If resolution is not reached in 2-weeks, the Billing Coordinator will send a reminder to the PI and Department/College Administrator.
        2. ii. If resolution is not reached in 4-weeks, the Billing Coordinator will send a reminder to the PI and Department/College Administrator, copying the PI’s Chair, Dean and/or College Business Officer.
      2. Depending on risk factors involved, a meeting may be scheduled with the AVP Research Administration and other appropriate parties to discuss whether work should continue.
    3. Sponsor Refusal to Pay Due to Unwillingness/Inability: If a sponsor refuses to pay due to their belief that the receivable is not their obligation, or due to their inability to pay, the PI and Assistant Director of Billing and Receivables should be notified immediately.
      1. The Assistant Director of Billing and Receivables will escalate the situation to the AVP Research Administration and appropriate parties will review the validity of the claim, determine whether additional work should continue based on applicable risk factors, and consult with University General Counsel for legal recourse.
      2. If a sponsor has defaulted on a debt, the AVP Research Administration will consult with the VP Research, Innovation, and Scholarship to determine if further contract assignments should be accepted by the University.
      3. A stop work order may be issued based on University review of risk factors involved.
        If the PI continues work after issuance of a stop work order, the PI and his/her department will become wholly responsible for all additional deficits that occur after the date of the stop work order.

 

Procedure Details:

OWNER: UD Research Office

RESPONSIBLE OFFICE: UD Research Office

REVISION DATE(S):

9/16/2019

Procedure Source Open Procedure



ASSISTANCE

Compliance Hotline
Phone: (302) 831-2792

UD Research Office
210 Hullihen Hall
Newark, DE 19716
Phone: (302) 831-2136
Fax: (302) 831-2828
Contact us

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